In general, we recommend uploading high quality wide (rather than tall) images. Currently using a white background works best. Images will be resized as needed to different sizes.
Specifications:
- Landscape (wide rather than tall) images work best, though you can use any reasonable aspect ratio (the standard that cameras/phones generate are great)
- At least 1200 to 1800 pixels wide (larger is fine up to the file size limit)
- For photos, jpg format tends to give the best quality for file size
- For line art, logos, etc. PNG tends to be best
- We don't currently support WebP or SVG, though will in the future
- We currently have a maximum of 2 megabytes for images though this will be increased in the future.
myTurn will:
- Generate a thumbnail image for browsing and the item page
- Generate a larger image (when you click on the thumbnail on the item page)
- Save a copy of the original image for when we increase/change image sizes, so we can re-generate new images from the higher quality original
We also use the Item Name as the alt text on the image for the main image. If you upload a secondary image, you can set a label (which will also be used for the alt text).
Image Upload Problems
The two most common image upload issues are:
- File size is too large: While we do not have a limit on the resolution (height and width in pixels), we do have file size limits. Images with the specifications above will be fine as long as they are not uploaded in a "raw" format.
- Invalid Filenames: browsers and our application firewall sometimes have issues with special character, including single quotes, in the filename. If you can't update an item/upload an image, please check the filename and try renaming it.
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