If you need to record information about a user you can use one or both of two fields:
User Notes: these just appear to admins and only appear in the user account. Uses include information you want to track about about the user that is not appropriate for any of the other user fields.
User Warnings: User warnings also only appear to Admins and not users. These notes appear both in the user's account and when checking items in and out to users. Uses for these notes:
- Record fees that have not been paid by the user for items previously checked in
- Record deposits taken in person via cash, check, etc.
- If this is a problem customer, provide other warnings or extra information for other admins that might be checking items out to them.
User notes and warning can be set by searching for the user, clicking on their username and editing their account. You can set the Note or Warning.
The User Warning can also be set at the top of the checkout page when checking items in or out to the user.